Mistakes need not follow you forever

Describe your business.

Many customers have made a mistake in their life. It may have been a DUI, an argument with a partner, possessing a small amount of marijuana or simply being in the wrong place at the wrong time. In those instances and others, there is an arrest or citation record with the local arresting agency, i.e. police department. That record does not go away and is retrievable on routine background checks.

Our paralegal service prepares all the legal documents required to petition the court to have an arrest record sealed. Our service completes the entire process, prepares all the required documents and sends signed, certified court orders to the appropriate agencies to ensure the sealing is finalized at the local, state and national level, as required.

Who are your customers?

Any adult citizen with an arrest record in Clark or Washoe county, as well as people who live out of state but have an arrest history in Nevada.

What makes your business unique?

We offer a low-cost, one-stop alternative to sealing records, which empowers our customers to clear their records. Our service educates the customer regarding the process. This accurate information empowers our customers to put their mistakes behind them, enabling them to look to the future. We are the only veteran solely owned record-sealing business in Nevada. It is all we do.

What is your business philosophy?

Treat the customer with respect and make the process transparent and easily understandable while providing first-class service.

What is the hardest part about doing business here?

Reaching and educating the marketplace. It is a very competitive business climate with a large amount of misinformation regarding record sealing. For example, customers think only an attorney can help them in this process. This is not the case.

What is the best part of doing business here?

The Legislature has written very clear statutes regarding the record-sealing process. Law enforcement offices, the district and city attorney offices and the various courts are intertwined in the process and are very supportive of the petitioner.

What obstacles have you overcome?

Some of my customers require legal advice. In these instances, I refer them to local attorneys to help them get the legal advice to move forward, as I do not dispense legal advice. They may have record sealing needs but it requires legal advice beyond legal document preparation.

How can Southern Nevada improve its business climate?

Encourage better small-business loan opportunities, especially for veterans. There is a lot of talk out there but for smaller loans there was no market for my startup loan needs. Also, instituting a network or workshops for local veterans helping one another with startups, business plans, lessons learned, etc., may also be a positive step forward.