How to choose the right contractor

Choosing the right architect, contractor or designer for an office remodel is crucial to ensuring that the project is done on time and on budget.

Many local contractors and architects still are struggling to find work in the post-recession economy, and some may pursue jobs they aren’t qualified to handle, said Jonelle Vance, executive vice president at Ed Vance and Associates Architects. Vetting potential hires is essential.

Businesses that seek out licensed architects and contractors who specialize in tenant improvements will save money in the long run – even if less-experienced contractors submit lower bids, Vance said.

The American Institute of Architects, the International Interior Design Association and the Nevada State Contractors Board maintain databases of industry professionals who are in good standing with the community. Those are a good place to start looking for a contractor.

Jennifer Turner, spokeswoman for the state contractors board, also recommended getting referrals from colleagues and professional contacts. Once that’s done, business owners should do their own research to screen potential hires, Turner said.

Getting multiple bids – Turner recommends three – can help an owner get a sense of what a project should cost and therefore which contractors offer the best deals.

Businesses also should reach out to other companies a contractor has worked for. Any laborer unwilling to provide references should be avoided, Turner said.

High-pressured sales tactics or demands for a large down payment are red flags business owners should be wary of, Turner said.

“Quality contractors will give you time to do your research,” she said.

Once a contractor has been selected, it’s important for a business owner to secure an agreement in writing that outlines the timeline for the project, the specific work that will be done and the cost.

“That contract should be clearly written and understandable to both parties,” Turner said. “It should be as detailed as possible. Sometimes things get rolled into one line item, but you need to get specific so there are no surprises.”

The contract also should lay out a payment schedule for the work. Business owners should take care to make sure payments don’t get ahead of the work that has been completed.

And once the work begins, business owners need to stay involved for the duration of the project.

“Never check out of the process,” Turner said. “The business owner has right to check in on a contractor. You want to see if timelines are being met, if there are any red flags.”

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