MEET: MONTEVISTA HOSPITAL:

Hospital’s message: No stigma for mental health care

Amanda Butler, left, is chief nursing officer at Montevisa Hospital. Gregory Cowper is director of business development and Charlene Arnett is CEO.

Montevista Hospital

• Address: 5900 W. Rochelle Ave., Las Vegas

• Phone: 702-364-1111

• Website: montevistahospital.com

• Hours of operation: 24/7/365

• Owned/operated by: Strategic Behavior Health

• In business since: 1985

Describe your business.

Montevista Hospital is a mental health facility built specifically with our patients' needs in mind. Montevista/Red Rock Behavioral Health provides behavioral health care to promote growth and structure for patients and families in Southern Nevada.

Who are your patients/customers?

We treat children, adolescents, adults and seniors in both inpatient and outpatient settings. We also provide adolescent residential beds for our community’s needs with our psychiatric residential treatment facility.

What sets your programs apart from others offered in the valley?

We think we have the best doctors, psychiatrists, therapists and social workers, nurses, mental health technicians and support staff in Las Vegas. We understand that patients have choices. We want them to choose Montevista/Red Rock because we have a proven track record of helping people get better. Of course, there are some exclusive programs offered, such as the adolescent psychiatric treatment facility, an outpatient adolescent chemical dependency program, an inpatient trauma unit, and our outpatient electro-convulsive therapy treatment.

How has treatment evolved in the past 10 years?

There have been new developments that have a positive impact on patient care. However, the biggest development has been the improvement in access to behavioral health services. It is much easier to connect to needed services in 2017 than it was in 2007.

What is your business philosophy?

Our treatment is tailored to meet the needs of our patients. The time a patient stays in our program is based on how they are progressing, not how many days their insurance will allow.

What is the hardest part about doing business in Las Vegas?

In a growing city of 2 million-plus, perhaps the hardest part is making sure that people know what services and support are available, and making it as easy as possible to connect. We work closely with local government, law enforcement, military and other health care facilities and agencies to provide care to our community.

What obstacles has your business overcome?

One of the biggest obstacles that we must overcome is the stigma associated with mental health treatment. Seeking help and the desire to feel better are signs of tremendous personal courage that we should all encourage rather than discourage.

Are there any plans for expansion on the local or national scale?

Our services and programs will continue to expand and change with the needs of the community. Our new inpatient trauma unit is a perfect example. The needs of the local military, veteran, law enforcement and business communities determined that a trauma unit was needed in Las Vegas. As a result, patients in need of trauma recovery or post-traumatic stress treatment can stay here rather than having to travel for treatment.

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