Sponsored by Cox Business:

Cox Business partners with RingCentral to bring AI-powered voice, chat, video and contact center capabilities to Southern Nevada customers

Courtesy

Steve Westerman at Allegiant Stadium

Cox Business, a leading provider of advanced cloud, managed IT and fiber-based network solutions, is the commercial division of Cox Communications, one of the largest, non-gaming employers in Nevada. The company is constantly evolving its product portfolio to drive greater outcomes for customers, including a new partnership with RingCentral, a leading global provider of AI-powered trusted communications.

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Steve Westerman, Vice President of Cox Business. Photo by: Courtesy

Technology needs across workplaces, including telephony, have changed dramatically over the past five years along with workplace trends following the pandemic, and our partnership with RingCentral provides a cutting-edge solution for business customers who need advanced communications solutions with the ability for each to streamline operations, enhance employee productivity, deliver exceptional customer experiences and drive long-term growth.

RingCentral’s AI-first, cloud-based contact center solution is one of several advanced tools Cox Business offers its Southern Nevada customers including healthcare providers, K-12 and higher education, financial institutions, and federal, state and local government organizations.

In addition to fiber-powered internet connections, voice and video services, Cox Business offers specialized solutions, leading customer care and IT support through separate divisions that support the unique connected environments and hospitality experiences in Southern Nevada:

RapidScale, which is available nationwide regardless of internet provider, offers comprehensive managed IT and cloud services, including public cloud migration and management.

Hospitality Network enables smart technology and integration services for hotels, convention centers, stadiums and arenas, including the Las Vegas Convention Center and Allegiant Stadium.

Blueprint RF serves hotels, multi-dwelling units and more with customized Wi-Fi networks and solutions, designed to enhance the guest and resident experience.

Cox Private Networks specializes in solving specific connectivity challenges beyond traditional networks.

Cox has been a part of the Southern Nevada community since 1998 and we’re proud to offer innovative, forward-focused solutions for businesses at every level. More importantly, Cox is a committed community partner with a strong record of charitable giving, volunteerism, support of local nonprofits, sustainability initiatives and digital equity.

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