Shantel Love is the global vice president of customer success at Pearson, the world’s largest learning company, and a mentor, author and speaker. Love is inspiring a new generation of women to break the glass ceiling and chase their dreams.
“Born to a 15-year-old mother and raised below the poverty line in a multigenerational household, my journey shows that your beginnings don’t dictate your destiny,” Love said.
Love is the youngest and first Black woman to serve as vice president in her division and she has achieved monumental success. Her leadership has contributed to 180% global team growth in just four years and she continues to improve customer satisfaction across the board.
“For me, success isn’t just about climbing the ladder—it’s about extending that ladder to others and ensuring the next generation has even more opportunities to thrive.”
Love partners with women-owned businesses in Southern Nevada to provide free workshops and mentoring opportunities, building a sustainable network of women leaders who help each other succeed.