‘Overcoming seemingly insurmountable obstacles is the foundation of a great company’

Ken Goodrich in his office in Las Vegas, Nev. on Aug. 19, 2015.

Honeybee AC and the Sunny Plumber

Address: 8311 W. Sunset Road Suite 200

Phone: 702-749-8100

Email: [email protected]

Websites: honeybeeac.com, thesunnyplumber.com

Hours and days of operation: 24/7/365

Owned/operated by: Ken Goodrich

In business since: 2012

Describe your business.

U.S. Peach provides commercial and residential HVAC and plumbing maintenance, repair and replacement services. It includes the brands Honeybee AC and the Sunny Plumber.

How have the plumbing, heating and air-conditioning industries changed?

Technology has created growth opportunities. What once was a typical mom-and-pop industry has morphed into a sophisticated business model in which companies are operating regionally and nationally.

You are growing your company. How has establishing your business in Las Vegas helped you expand to new cities?

First and foremost, Las Vegas is my home. I am a native Las Vegan, and this is where my family is, where my children went and go to school, and where my friends and many of my business associates live. In addition, Las Vegas is an excellent central hub to execute a Southwest U.S. regional business and offers certain tax advantages.

How have you adapted your business to fit the growing needs of Southern Nevada?

We are implementing a neighborhood-specific branch model, whereby our service teams will stay within a certain geographic location within the city rather than try to cover the entire Las Vegas Valley each day. This will allow us to provide immediate service to homes and businesses, save on drive time and fuel costs, and support neighborhood schools, senior centers, sports programs, etc.

Who are your customers?

Single-family homeowners and light-commercial buildings such as strip malls, industrial buildings and shopping centers.

What is your business philosophy?

Build a culture of positive impact — our teams endeavor to make daily positive impacts on our customers, fellow team members, community and the industry — and success will follow.

What is the hardest part about doing business in Las Vegas?

The skilled labor pool is aging and shrinking, and the millennials have not yet been inspired to take up the trades.

What is the best part about doing business here?

Las Vegas is business friendly, and we still have opportunities left for entrepreneurial types.

What obstacles has your business overcome?

I started my first business when I was 25 years old, with no capital, no plan, no management or administrative skills, which led to several years of trials and tribulations. Now 25 years later, I look back on those challenging times and believe overcoming seemingly insurmountable obstacles is the foundation of an enduring, great company.

How can Nevada improve its business climate?

Keep attracting manufacturing and distribution companies such as Tesla and Amazon and continue to diversify our economy.

What have you learned from the recession?

Always be prepared for the ups and downs of all things, as there is opportunity in both the hills and the valleys.

Tags: The Sunday
Business

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