MEET: COMMUNITY AMBULANCE:

Foundation of successful business is caring about your community

Courtesy

Robert Richardson, left, and Brian Rogers are CEO and chief operating officer, respectively, at Community Ambulance.

Community Ambulance

Address: 91 Corporate Park Drive, Suite 120, Henderson

Phone: 702-438-9100

Email: [email protected]

Website: communityambulance.com

Hours of operation: 24/7

Owned/operated by: Owned by RBR Management and operated by Ambulance Management Group

In business since: 2010

Describe your business.

Community Ambulance provides medical transportation using the latest technology to ensure employees are given every tool to deliver patients and customers the highest level and fastest service.

We’re licensed to transport from Henderson, Boulder City and all federal facilities and installations.

What is your business philosophy?

We take care of our employees, and our employees take care of our patients. As a result, the business takes care of itself.

What is the hardest part about doing business in Las Vegas?

Southern Nevada is a business-friendly community, but each jurisdiction is unique in its needs. What works in one jurisdiction may not be the best for another. Identifying how we fit into each has been time-consuming and challenging, but we’re seeing tremendous progress that is paving the way for better medical transportation care and response times.

What is the best part about doing business here?

Caring for and getting to know our patients. Our EMTs like helping people and, like us, that’s why they got into this business.

What is the biggest obstacle your business has overcome?

Building the company while remaining debt-free. Community Ambulance started in a down economy, and we’re proud that the company grew without acquiring debt.

Also, there have been some changes in federal regulations and reimbursement policies that have created some ongoing challenges.

Do you plan to expand to more communities throughout the valley?

Absolutely. We’re prepared and eager to serve every community in Southern Nevada. We’re accredited by the Commission on Accreditation of Ambulance Services — the highest industry standard for EMS excellence — and we can expand our fleet quickly to accommodate a bigger service area.

How can Nevada improve its business climate?

By continuing to provide the best possible choices when it comes to meeting various needs.

What have you learned from the recession?

The use of smart fiscal policies within a company is vital to success in bad times and in good times.

Business

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